Frequently Asked Questions (FAQs)

1. How can I place an order?

You can place an order directly on our website at canyonweave.com. Simply browse our products, select your desired items, add them to your cart, and proceed to checkout.

2. What payment methods do you accept?

We accept all major credit and debit cards, as well as secure online payment options. All transactions are encrypted for your safety.

3. Can I change or cancel my order?

Orders are processed quickly. If you need to change or cancel, please visit canyonweave.com immediately. Once the order has been processed for shipping, it cannot be canceled.

4. How do I track my order?

After your order is shipped, you will receive a tracking number. You can check the status of your shipment at canyonweave.com.

5. What is your return and exchange policy?

We accept returns and exchanges within 30 days of delivery. Items must be unworn, unwashed, and in their original condition. To start a return or exchange, visit canyonweave.com.

6. Are there any items that cannot be returned?

Yes. Sale items, gift cards, and altered or damaged products cannot be returned or exchanged.

7. How long does it take to receive a refund?

Refunds are issued to the original payment method within 7–10 business days after we receive and inspect your returned items.

8. Do you ship internationally?

Yes, we offer international shipping. Customers are responsible for any customs duties or taxes imposed by their country. International shipping fees are non-refundable.

9. What should I do if I receive a damaged or incorrect item?

If your order arrives damaged or incorrect, please visit canyonweave.com to initiate a replacement. We’ll make it right.

10. How can I contact customer support?

For general inquiries or help with your order, visit canyonweave.com.